FAQ

Tattoo Bookings

Please visit the FAQs on the Tattoo Bookings Page

Shipping & Returns

Where do you ship?

We ship to over 190 countries. Please see our shipping provider's website for more info on where.

Do you offer local pick-up?

Yes. You can select local pick-up at check out and pick up your order at our tattoo studio. Instructions will be sent with your confirmation email.

How do I return an item?

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

As a small business, we only accept returns for items that we can re-sell.

Items cannot be washed (by us or by you) - They must be in their original condition in order to be re-sold.

Please see our return policy here.

Orders

What is my order status?

Orders are processed on the same day or next day, Monday-Friday, and shipped within 3 business days. For your convenience, we’ll send you an email with a tracking number that you can use for reference.

Processing and shipping times may be delayed due to national disasters or holiday shipping slowdowns.

How do I track my order?

You will receive tracking information via email or text when your shipping label is printed.

Can I make changes to my order?

We are unable to cancel or modify an order once it has been placed. You are welcome to return items you no longer wish to keep once they have been received.

I never received a confirmation e-mail

If you haven't received an order confirmation email, please consider the following:

1. Your order was was not processed correctly.

2. You have entered an incorrect email address with your order.

3. The email went to your spam folder. Please whitelist discoveryinkandart@gmail.com

Please email discoveryinkandart@gmail.com to explore the issue further.

Sizing

Sizing

To find out how an item fits, consult our size and fit notes on all of our product pages.